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WEAROLDMONEY Shipping Policy

1. Order Processing Times:

   • All orders are typically processed within 3 to 6 business days.
   • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods:

   • We offer several FREE shipping options to meet your needs, including standard delivery within 6 to 12 days working days.

3. Shipping Costs:

   • Shipping costs are calculated based on the order weight, destination, and selected shipping method : we ship orders worldwide for free
   • Customers can estimate shipping costs by adding items to their cart and entering their delivery address.

4. Order Tracking:

   • Tracking information will be provided as soon as the order is shipped.
   • Customers can track the status of their order by logging into their account or using the tracking link provided via email.

5. International Delivery:

   • We offer FREE international delivery to multiple countries. Delivery times may vary based on the destination and local customs procedures.

6. Returns and Exchanges:

   • Refer to our returns and exchanges policy for detailed information on conditions and procedures.

7. Shipping Issues:

   • In case of shipping-related problems, please contact us within 14 days of the expected delivery date.
   • Delivery Insurance : By subscribing to the delivery insurance option for €3.99, you benefit from coverage in case of issues with your order (loss, theft, or damage). However, please note that this insurance does not cover delivery address errors made by the customer during the ordering process. Only customers who have subscribed to this option will be eligible for a refund in the event of an incident.

8. Important Information:

   • We are not responsible for delays caused by events beyond our control, such as extreme weather conditions, strikes, or customs delays. If the carrier has made multiple delivery attempts and the customer has not taken the necessary steps to retrieve the package, the customer may be held responsible, and no refund will be issued. If the loss of the package is clearly due to negligence on the part of the customer (e.g., repeated absence without rescheduling the delivery), no refund will be issued. The customer is responsible for providing the correct shipping address, and in case of any error, they will be held accountable, and no refunds will be issued.

Contact:

• For any shipping-related inquiries, please contact us at contact@wearoldmoney.com or through our contact form on the website.