Widerrufsrecht

Last Updated: 05/02/26

Thank you for shopping with us. We value your trust and are committed to providing you with high-quality products and service. Please read our Return & Refund Policy carefully to understand your rights and obligations.
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1. Eligibility for Returns

• You have 30 days from the date of receipt of your order to request a return or refund.
• To be eligible, the item must be:
• New and unused
• Not on sale
• Returned in its original packaging and in the same condition you received it

⚠ Sale items are strictly non-refundable and non-exchangeable, except in the case of a proven manufacturing defect or damage upon delivery.
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2. Non-Returnable Items

The following items cannot be returned or refunded:
• Sale or discounted items (except in case of manufacturing defect or damage)
• Items returned after the 30-day period
• Items that are used, worn, washed, or not in their original condition
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3. Defective or Damaged Products

If you receive a defective or damaged item, please contact us immediately with:
• Your order number
• Photos of the product showing the defect or damage
• A brief description of the issue

We will review your claim and, if approved, offer you a refund or a replacement at no extra cost.

👉 Please note: Issues related to size selection (too small or too large) are not considered defects.
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4. Return Process

To initiate a return, please follow these steps:

1. Contact our support team at support@wearoldmoney.com with your order number and reason for return.

2. Wait for confirmation and detailed return instructions.

3. Ship the item back to the address provided in the instructions.

⚠ Customers are responsible for the return shipping costs unless the product is defective or an incorrect item was sent.
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5. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5–10 business days, to your original method of payment.
• Please note that depending on your bank or payment provider, it may take additional time for the refund to appear in your account.
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6. Exchanges

• At this time, we do not offer direct exchanges.
• If you wish to receive a different item, please return your original purchase (if eligible) and place a new order.
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7. International Orders

• International shipping times generally range from 8 to 12 business days.
• During periods of high demand, slight delays may occur.
• Refund and return requests for international orders follow the same rules as outlined above.
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8. Contact Us

If you have any questions about this Return & Refund Policy, please contact us at:
📧 support@wearoldmoney.com
📍 HOGER LLC
Office 1203, AZS Horizon Tower
Ajman Free Zone, Ajman
United Arab Emirates