Sales policies
Written Return and Refund Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Please note that return costs are your responsibility.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact@wearoldmoney.com.
If your return is accepted, we’ll send you the return informations, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at contact@wearoldmoney.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@wearoldmoney.com.
Privacy Policy
Date of last update: 06/11/23
The purpose of this Privacy Policy (the “Privacy Policy”) is to formalize our commitment to respecting the privacy of users of the wearoldmoney.com website (the “Site”) operated by RRD Wear.
The Privacy Policy and the General Conditions of Sale of the Site form a contractual whole. All capitalized terms not defined in this Privacy Policy are defined in the General Conditions of Sale available here: [General Conditions URL].
As part of the provision of our Site, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of April 27, 2016 (“GDPR”) and under the conditions set out below .
Personal data means any information relating to an identified or identifiable natural person. We collect and process personal data in the context of providing our Services or communicating about these Services exclusively, in strict compliance with the GDPR.
We only collect personal data that is adequate, relevant and limited to what is necessary for the purposes for which it is processed. Therefore, you will never be asked to provide personal data considered “sensitive”, such as your racial or ethnic origins, your political, philosophical or religious opinions.
By registering on the Site, you authorize us to process your personal data in accordance with the Privacy Policy. If you refuse the terms of this Privacy Policy, please refrain from using the Site and the Services.
In what cases do we collect your personal data and what data is collected?
We may collect and store your personal data, in particular when you:
Browse the Site;
[Actions on the Site or Services resulting in the collection of personal data. Examples: account creation, online payment, etc.]
Contact us.
We use your personal data to enable the implementation and management of the Site Services and respond to your specific requests. We also use your personal data for the purpose of operating and improving our Services, our Site and our approach. This information is used only by us and allows us to better adapt our Services to your expectations.
If you decided to receive emails and messages from us when creating your Account, you will then receive electronic and alphanumeric messages about our products and promotions. We will then use the personal data you provided during registration. You can unsubscribe from these mailings at any time.
1.1 Navigation on the Site
Connection data. Each time you connect to our Site, we collect personal data such as, in particular, your IP address and the MAC address of your computer, the date and time of connection, as well as information on the browser you are using.
Navigation data. We also collect information to identify how you access the Site, what pages you view and for how long. In this context, we may resort to the use of Cookies as specified in paragraph 6 below.
[If creating an account is required]
1.2 Creating an Account
Access to some of our Services requires the prior creation of an Account. In accordance with the General Conditions, you will be asked to provide a certain amount of personal data when creating your Account, in particular your first and last names, your postal address, your email address and your telephone number.
[If Site Services are chargeable]
1.3 Payment
Some of the Services available are chargeable. To this end, you accept that we may use external service providers who may collect personal data in order to enable the proper functioning of payment processing services by credit card or any other means of payment and , where applicable, delivery of products or services.
To pay for your purchase, you must provide your billing details as well as your payment details, including your bank card number, expiry date, security code and name of the card holder in the event of payment by Bank card
You may also be asked to provide the name of your telecom operator, your mobile phone model and a valid mobile number so that you can provide purchasing instructions directly through your mobile phone.
We store details of your payments, as well as details of purchases you make. Transaction details are stored either in our systems or with the external service provider. This retention is carried out for internal purposes, including for accounting, compliance and legal purposes, in accordance with paragraph 5 of this Privacy Policy.
[If sending a newsletter]
1.4 Subscription to our Newsletter
When creating your Account, you can give your prior consent to receive our newsletters concerning news, new products, services and promotions, as part of the Services.
You can also directly consent to the receipt of our newsletters by entering your email address in the places provided for this purpose on the Site.
In any case, you have the right to withdraw your consent to receive such newsletters at any time and free of charge under the conditions provided for in paragraph 6 of the Privacy Policy.
1.5 Contacts
In order to respond to requests you may make to our Customer Service and to confirm information about you, we may use your first and last name, email address and telephone number.
How do we protect your personal data?
We have implemented technical and organizational security measures to guarantee the security, integrity and confidentiality of all your personal data, in order to prevent them from being distorted, damaged or from unauthorized third parties. authorized to have access to it. We ensure an appropriate level of security, taking into account the state of knowledge, the costs of implementation and the nature, scope, context and purposes of the processing as well as the risks and their likelihood.
However, it is specified that no security measure is infallible, we are not able to guarantee absolute security of your personal data.
[If creating an account is required]
Furthermore, it is your responsibility to ensure the confidentiality of the password allowing you to access your Account. Do not share this information with anyone. If you share your computer, remember to log out before leaving a Service.
When do we share your personal data ?
1.5 Contacts
In order to respond to requests you may make to our Customer Service and to confirm information about you, we may use your first and last name, email address and telephone number.
How do we protect your personal data?
We have implemented technical and organizational security measures to guarantee the security, integrity and confidentiality of all your personal data, in order to prevent them from being distorted, damaged or from unauthorized third parties. authorized to have access to it. We ensure an appropriate level of security, taking into account the state of knowledge, the costs of implementation and the nature, scope, context and purposes of the processing as well as the risks and their likelihood.
However, it is specified that no security measure is infallible, we are not able to guarantee absolute security of your personal data.
[If creating an account is required]
Furthermore, it is your responsibility to ensure the confidentiality of the password allowing you to access your Account. Do not share this information with anyone. If you share your computer, remember to log out before leaving a Service.
When do we share your personal data?
3.1 Sharing your personal data with third party companies
When you browse the Site, your personal data may be transmitted to external service providers. These third parties provide a service on our behalf and in our name in order to enable the proper functioning of credit card payments and other Services.
[If no transfer of personal data is made outside the EU]
No transfer of personal data is made outside the European Union.
[If there are transfers of personal data to a non-EU country]
Personal data may be transferred to countries outside the European Union (such as China) for the purpose of processing orders.
In accordance with the GDPR, all transfers of personal data to a country located outside the European Union and/or not offering a level of protection considered sufficient by the European Commission have been the subject of cross-border flow agreements. comply with the standard contractual clauses issued by the European Commission.
[If there are transfers to the United States]
Other transfers of personal data to the United States are governed by the E.U. – U.S. PRIVACY SHIELD: click here for more information.
Except in the case where a third party asks you to accept a Confidentiality Policy and its own conditions of use, the third party companies having received communication of your personal data have undertaken to process your personal data only for the implementation of our Services.
We will never share, without obtaining your prior consent, your personal data with third party companies for marketing and/or commercial purposes.
3.2 Sharing with authorities
We may disclose your personal data to administrative or judicial authorities when their disclosure is necessary for the identification, arrest or prosecution of any individual likely to harm our rights, any other user or a third. Finally, we may be legally required to disclose your personal data and cannot object to this in this case.
How long do we keep your personal data?
We will only keep your personal data for the duration of your registration on the Site in order to ensure your identification when you connect to your Account and to enable the provision of the Services.
Therefore, if you unsubscribe from the Site, your personal data will be erased and only kept in archive form for the purposes of establishing proof of a right or contract.
In any case, we will keep your personal data for a period not exceeding that necessary for the purposes for which they are processed in accordance with the uses set out in this Privacy Policy and in compliance with laws and regulations.
Cookies: how do we use them ?
How long do we keep your personal data?
We will only keep your personal data for the duration of your registration on the Site in order to ensure your identification when you connect to your Account and to enable the provision of the Services.
Therefore, if you unsubscribe from the Site, your personal data will be erased and only kept in archive form for the purposes of establishing proof of a right or contract.
In any case, we will keep your personal data for a period not exceeding that necessary for the purposes for which they are processed in accordance with the uses set out in this Privacy Policy and in compliance with laws and regulations.
Cookies: how do we use them?
5.1 What is a cookie?
A cookie is a text file that may be placed in a terminal when consulting an online service with browser software. A cookie file notably allows its issuer, during its validity period, to recognize the terminal concerned each time this terminal accesses digital content containing cookies from the same issuer.
In any case, cookies placed on your navigation terminal with your consent are destroyed 13 months after their placement on your terminal.
5.2 What are the cookies issued on our Site used for?
The cookies we issue allow us:
To establish statistics and volumes of attendance and use of the various elements making up our Site (sections and content visited, routes), allowing us to improve the interest and ergonomics of the Site and, where applicable, of our products and services ;
To adapt the presentation of our Site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, depending on the viewing hardware and software or reading that your terminal has;
To memorize information relating to a form that you have completed on our Site (registration or access to your account) or to products, services or information that you have chosen on our Site (subscribed service, content of an order basket, etc.) ;
To allow you to access reserved and personal areas of our Site, such as your Account, using identifiers or data that you may have previously given us and to implement security measures, for example when you are asked to log in to content or a service again after a certain period of time.
[If there is a sharing gateway to social networks]
When you browse the Site, social network cookies may be generated, in particular via sharing buttons which collect personal data.
During your first visit to the Site, a cookies banner will appear on the home page. A clickable link allows you to find out more about the purpose and operation of cookies and refers to this Privacy Policy. Continuing to browse another page of the site or selecting an element of the Site (in particular: image, text, link, etc.) signifies your acceptance of the placement of the targeted cookies on your computer.
5.3 How can you control the cookies used?
You can configure your browser software at any time so that cookies are saved on your terminal or, on the contrary, that they are rejected (either systematically or depending on their issuer). You can also configure your browser software so that you are offered the acceptance or refusal of cookies from time to time, before a cookie can be saved on your terminal.
Please note: any settings may modify your Internet browsing and your conditions of access to certain services requiring the use of cookies. We decline all responsibility for the consequences linked to the degraded functioning of our services resulting from the impossibility of recording or consulting the cookies necessary for their operation and which you have refused or deleted. This would be the case if you tried to access our content or services which require you to identify yourself. This would also be the case when we (or our service providers) could not recognize, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings or the country from which your terminal appears to be connected. to the Internet.
5.4 How to configure your navigation software?
For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your cookie preferences. Below you will find information about the main browsers.
Internet Explorer/Edge
In Internet Explorer, click the Tools button, then click Internet Options.
On the General tab, under Browsing History, click Settings.
Click the Show Files button.
Firefox
Go to the Browser Tools tab then select the Options menu
In the window that appears, choose Privacy and click Show Cookies
Safari
Access Settings via the browser menu (Safari > Preferences)
Click Privacy.
Google Chrome
Access Settings via the button to the right of the URL bar or via the browser menu (Chrome > Preferences).
Select Advanced Settings
Click on Content Settings then on Cookies.
To obtain more information on cookies, you can consult the CNIL website.
What are your rights ?
You are the only ones to have communicated to us the data in our possession, via the Site. You have rights over your personal data. In accordance with the regulations on the protection of personal data, in particular articles 15 to 22 of the GDPR, and after having proven your identity, you have the right to ask us for access to the personal data concerning you, the rectification or erasure thereof.
In addition, within the limits set by law, you also have the right to object to the processing, to limit it, to decide the post-mortem fate of your data, to withdraw your consent at any time and the right to portability personal data provided.
You can contact our Services to exercise your rights at the following email address: contact@wearoldmoney.com or at the following postal address: 4 rue ETEX 75018 Paris, attaching to your request a copy of a document identify.
[If sending a newsletter]
Furthermore, you can unsubscribe from our newsletter at any time by clicking on the unsubscribe link at the bottom of each email. You can also unsubscribe by sending a message to the following address: contact@wearoldmoney.com.
Can we change the Privacy Policy?
We reserve the right to modify the Privacy Policy at any time. It is therefore recommended that you consult it regularly. If we make changes, we will post those changes on this page and in such places as we deem appropriate based on the purpose and significance of the changes made.
Your use of the Site after any changes means that you accept those changes. If you do not agree to certain material changes to this Privacy Policy, you should stop using the Site.
Terms of Sales
Date of last update: [10/30/23]
ARTICLE 1 — GENERAL PROVISIONS
The General Conditions of Sale (the “General Conditions of Sale”, or the “CGV”) are applicable exclusively to the online sale of products offered by the Operator on the Website.
The General Terms and Conditions are made available to customers on the Site where they can be directly consulted and can also be communicated to them on simple request by any means.
The General Conditions of Sale are enforceable against the customer who acknowledges, by checking a box or clicking on the button provided for this purpose, having been aware of them and having accepted them before placing the order. Validation of the order by its confirmation constitutes acceptance by the buyer of the General Terms and Conditions in force on the day of the order, the conservation and reproduction of which are ensured by the Operator.
ARTICLE 2 — DESCRIPTION OF PRODUCTS
The Site is an online clothing sales site (hereinafter the “Product(s)”) open to any natural or legal person using the Site (the “Customer”).
The Products presented on the Site are each subject to a description (established by the supplier or accessible on the manufacturer's site via a link on the Site) mentioning their essential characteristics. The photographs illustrating, where applicable, the products do not constitute a contractual document. The instructions for use of the Product, if it is an essential element, appear on the Site or are sent at the latest upon delivery. The Products comply with the requirements of current French law.
The Customer remains responsible for the terms and consequences of his access to the Site, particularly via the Internet. This access may involve the payment of fees to technical service providers such as Internet access providers, which remain the responsibility of the user. In addition, the Customer must provide and be fully responsible for the equipment necessary to connect to the Site.
The Customer acknowledges having verified that the computer configuration it uses is secure and in working order.
ARTICLE 3 — CREATION OF THE CUSTOMER AREA
To place an order on the Site, the Customer must first create their personal customer area. Once created, to access it, the Customer must identify themselves using their username and secret, personal and confidential password. It is the Customer's responsibility not to communicate his username and password in accordance with the provisions of the PERSONAL DATA article of these General Conditions. Each Customer undertakes to maintain strict confidentiality regarding the data, in particular username and password, allowing him to access his customer area, the Customer acknowledging that he is the only one responsible for access to the Service through his username and password, unless fraud is proven. Each Customer further undertakes to inform the Operator without delay in the event of a loss, misappropriation or fraudulent use of their identifier and/or password.
After creating their personal customer area, the Customer will receive an email confirming the creation of their customer area.
The Customer undertakes when registering to:
provide real, accurate, up-to-date information at the time of entry into the service registration form, and in particular not to use false names or addresses, or names or addresses without being authorized to do so.
maintain registration data up to date in order to permanently guarantee its real, accurate and up-to-date nature.
The Client further undertakes not to make available or distribute illicit or objectionable information (such as defamatory information or information constituting identity theft) or even harmful information (such as viruses). Otherwise, the Operator will be able to suspend or terminate the Customer's access to the Site at its sole discretion.
ARTICLE 4 — ORDERS
The Operator strives to guarantee optimal availability of its Products. Product offers are valid while stocks last.
If, despite the Operator's best efforts, a Product proves to be unavailable after the Customer's order, the Operator will inform the Customer by email as soon as possible and the Customer will have the choice between:
the delivery of a Product of a quality and price equivalent to that initially ordered, or reimbursement of the price of the Product ordered at the latest within thirty (30) days of payment of the amounts already paid.
It is agreed that apart from the reimbursement of the price of the unavailable Product, if this option is requested by the Customer, the Operator is not liable for any cancellation compensation, unless the non-performance of the contract is personally attributable to him.
With the exception of any contrary mention appearing in these General Conditions and without prejudice to the right of withdrawal provided for by applicable law, the Customer's orders are firm and final.
When placing an order, the Customer must select the chosen Products, add them to their basket, indicating the selected Products and the desired quantities. The Customer has the possibility to check the details of his order and its total price, and to return to previous pages to possibly correct the contents of his basket, before validating it.
The Customer undertakes to read the General Conditions of Sale then in force before accepting them and confirming the terms and possible delivery and withdrawal costs prior to payment of their order. Confirmation of the order entails acceptance of the General Terms and Conditions and forms the contract.
A copy of these General Conditions as accepted by the Customer will be sent to the Customer by e-mail at the time of confirmation of their Order so that the latter can refer to them.
The contractual information relating to the order (including in particular the order number) will be confirmed by e-mail in good time and at the latest at the time of delivery. The Operator strongly advises the Customer to print and/or archive this order confirmation on a reliable and durable medium as proof. A digital invoice is made available to the Customer in the “my account” area. The Operator also advises the Customer to print and/or archive this invoice on a reliable and durable medium as proof.
Any email sent to the Customer as part of an order will be sent to the email address that the Customer uses to identify himself in his customer area.
The Operator reserves the right not to validate the Customer's order for any legitimate reason, in particular in the event that:
The Customer does not respect the General Conditions in force at the time of his order;
The Customer's order history shows that amounts remain due for previous orders;
One of the Customer's previous orders is the subject of a dispute currently being processed;
The Customer did not respond to a request for confirmation of his order that the Operator sent to him.
The Operator archives Product sales contracts in accordance with applicable legislation. By making a request to the following address contact@wearoldmoney.com, the Operator will provide the Customer with a copy of the contract subject to the request.
Any modification of the order by the Customer after confirmation of his order is subject to the agreement of the Operator.
The information communicated by the Customer when placing the order (in particular name and delivery address) is binding on the Customer. Thus, the Operator cannot be held liable in any way in the event that an error when placing the order prevents or delays delivery/delivery.
The Customer declares that he has full legal capacity allowing him to commit to these General Conditions.
Registration is open to capable adults and minors provided that they intervene under the supervision of the parent or guardian having parental authority. Under no circumstances is registration authorized on behalf of third parties unless you are validly authorized to represent them (legal entity for example). Registration is strictly personal to each Client.
In the event of failure by the Customer to comply with one of the provisions hereof, the Operator reserves the right to terminate said Customer's account without notice.
ARTICLE 5 — PAYMENT TERMS AND SECURITY
The Customer expressly acknowledges that any order placed on the Site is an order with payment obligation, which requires the payment of a price in exchange for the supply of the Product ordered.
In any event, the Operator reserves the right to check the validity of the payment, before shipping the order, by all necessary means.
The Operator uses the online payment solution Shopify payment, Paypal and credit card.
Orders can be paid using one of the following payment methods:
[If payment by credit card available]
Payment by credit card. Payment is made directly on the secure banking servers of the Operator's bank; the Customer's bank details do not pass through the Site. The bank details communicated during payment are protected by an SSL (Secure Socket Layer) encryption process. In this way, these contact details are not accessible to third parties.
The Customer's order is recorded and validated upon acceptance of payment by the bank.
The Customer's account will be debited for the corresponding amount only when (i) the details of the bank card used have been verified and (ii) the debit has been accepted by the bank that issued the bank card.
The inability to debit the amounts due will result in the immediate nullity of the sale.
The bank card may in particular be refused if it has expired, if it has reached the maximum spending amount to which the Customer is entitled or if the data entered is incorrect.
[If payment by PayPal available]
Payment by electronic wallet (PayPal type). The Client already has an account on the electronic wallet used by the Operator. The Customer can use this account and pay for their order in complete security without providing their bank details.
[If payment by bank check available]
Payment by bank check. The Customer can pay for his order by bank check if he has an account registered with a bank established in France. When ordering, the Operator will communicate to the Customer the order and the address to send their check. Orders by check are processed upon receipt and after cashing of the check.
[If payment by bank transfer available]
Payment by bank transfer. The Customer can pay for their order by bank transfer. When ordering, the Operator will communicate the details of the account to which to make the transfer, as well as the order reference to be indicated in the transfer order. Orders are processed within 48 hours maximum following receipt of the transfer.
Where applicable, the order validated by the Customer will only be considered effective when the secure banking payment center has given its agreement to the transaction.
As part of the control procedures, the Operator may have to ask the Customer for all the documents necessary to finalize their order. These parts will not be used for any purpose other than these.
ARTICLE 6 — PAYMENT OF THE PRICE
The price of the Products in effect at the time of the order is indicated in euros, all taxes included (TTC), excluding delivery and transport costs. In the event of a promotion, the Operator undertakes to apply the promotional price to any order placed during the period of advertising for the promotion.
The price is payable in euros (€) exclusively. The price is due in full after confirmation of the order. The prices offered include discounts and rebates that the Operator may grant.
If delivery or transport costs apply, they will be added to the price of the Products and indicated separately before validation of the order by the Customer. The total amount owed by the Customer and its details are indicated on the order confirmation page.
ARTICLE 7 — FORMATION OF THE CONTRACT
The contract between the Operator and the Customer is formed when the Customer sends the confirmation of his order.
The Customer's attention is particularly drawn to the method of acceptance of the order placed on the Site. When the Customer places his order, he must confirm it using the “double-click” technique, i.e. after selecting Products added to the basket, the Customer must check and possibly correct the content. of his basket (identification, quantity of selected products, price, terms and delivery costs) before validating it by clicking on “I validate my delivery”, then he acknowledges accepting these General Terms and Conditions before clicking on the “I pay” button. , finally he validates his order after having filled in his bank details. The “double click” constitutes an electronic signature and is equivalent to a handwritten signature. It constitutes irrevocable and unreserved acceptance of the order by the Customer.
The archiving of communications, purchase orders and invoices is ensured by the Operator on a reliable and durable medium so as to constitute a faithful and durable copy. These communications, purchase orders and invoices may be produced as proof of the contract. Unless proven otherwise, the data recorded by the Operator on the Internet or by telephone constitutes proof of all transactions between the Operator and its Customers.
The order can be resolved by the Customer by registered letter with acknowledgment of receipt or by writing on another durable medium in the event of:
delivery of a Product that does not conform to the declared characteristics of the Product;
delivery exceeding the deadline set in the order form or, in the absence of such a date, within thirty (30) days following the conclusion of the contract, after the Operator has been requested, according to the same terms and without result, to make delivery within a reasonable additional time;
price increase which is not justified by a technical modification of the product imposed by the public authorities.
In all these cases, the Customer may demand reimbursement of the deposit paid plus interest calculated at the legal rate from the date of receipt of the deposit.
The order can be resolved by the Operator in the event of:
refusal of the buyer to take delivery;
non-payment of the price (or the balance of the price) at the time of delivery.
ARTICLE 8 — RESERVATION OF OWNERSHIP
The Operator remains the exclusive owner of the Products ordered on the Site until receipt of the full price, including any shipping costs.
ARTICLE 9 — SHIPPING AND DELIVERY
The online sales offers presented on the site are reserved for consumers residing in France or, where applicable, in a member country of the European Union, and for deliveries in these same geographical areas.
Delivery means the transfer to the Customer of physical possession or control of the Product.
The Operator offers you different delivery or delivery methods depending on the nature of the product: from 6 to 12 working days and processing of the order between 3 and 5 days.
Shipping costs are those specified when finalizing the order and are accepted upon validation of the order.
The Operator undertakes, in accordance with the delivery deadline indicated on the Site for each of the Products, to deliver the Products within a maximum period of thirty (30) days after receipt of the order.
Delivery times are announced in working days on the Site when ordering. These deadlines include the preparation and shipping of the order as well as the deadline provided by the carrier.
The Operator undertakes to ship the Products in accordance with the deadlines announced on each Product sheet and at basket level, provided that payment for the order has not been previously refused.
However, if one or more Products cannot be delivered within the time initially announced, the Operator will send an email informing the Customer of the new delivery date.
The Products will be delivered to the address indicated by the Customer when ordering. It is therefore up to him to check that this address does not contain any errors. The Operator cannot be held liable if the address provided by the Customer is incorrect, thus preventing or delaying delivery.
Upon delivery, you may be asked to sign a receipt.
No delivery will be made to a PO box.
Upon delivery, it is the Customer's responsibility to check that the Products delivered comply with their order and that the package is sealed and undamaged. If this is not the case, the Customer must indicate this on the delivery slip. No complaint about the quantity or condition of the Product will be accepted if the complaint has not been included on the delivery slip.
ARTICLE 10 — RIGHT OF WITHDRAWAL
If a delivered Product does not give complete satisfaction to the Customer, the latter may return it to the Operator. The Customer will have fourteen (14) days to do so from the date of receipt of the order.
In accordance with article L.221-21 of the Consumer Code and in order to implement this right of withdrawal under the conditions of articles L. 221-18 et seq. of the Consumer Code, the Customer is invited to complete the standard withdrawal form by clicking on the link below [Link to the withdrawal form].
The Operator will send an acknowledgment of receipt of the Customer's withdrawal request by e-mail.
If applicable, the Customer may exercise his right of withdrawal by notifying the following information to the Operator:
name, geographic address, telephone number and email address;
withdrawal decision by means of an unambiguous declaration (for example, letter sent by post, fax or e-mail as long as these contact details are available and therefore appear on the standard withdrawal form). The Customer can use the model withdrawal form, but this is not obligatory.
Return costs are the responsibility of the Customer, unless the item cannot normally be returned by post, in which case the Operator will recover the Product at its expense.
The exceptions of article L.221-28 of the Consumer Code apply and prevent the exercise of the right of withdrawal, in particular if the order consists of a contract:
for the provision of services fully executed before the end of the withdrawal period and the execution of which has started after express prior agreement of the consumer and express waiver of his right of withdrawal;
the supply of goods or services whose price depends on fluctuations on the financial market beyond the control of the professional and likely to occur during the withdrawal period;
the supply of goods made to the consumer's specifications or clearly personalized;
supply of goods likely to deteriorate or expire quickly;
supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;
supply of goods which, after having been delivered and by their nature, are mixed inseparably with other articles;
supply of alcoholic beverages whose delivery is deferred beyond thirty (30) days and whose value agreed at the conclusion of the contract depends on fluctuations on the market beyond the control of the professional;
maintenance or repair work to be carried out urgently at the consumer's home and expressly requested by him, within the limit of spare parts and work strictly necessary to respond to the emergency;
supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;
supply of a newspaper, periodical or magazine, except for subscription contracts for these publications;
concluded at a public auction;
provision of accommodation services, other than residential accommodation, goods transport services, car rentals, catering or leisure activities which must be provided on a specific date or period;
for the supply of digital content not provided on a physical medium whose execution has begun after express prior agreement of the consumer and express waiver of his right of withdrawal.
The returned Product must be in its original packaging, in perfect condition, suitable for resale, unused and with all possible accessories.
In addition to the returned Product, the return package must also contain a letter specifying the exact and complete contact details (surname, first name, address) of the Customer as well as the order number, and the original purchase invoice.
The Operator will reimburse the Customer for the amount of the Product within fourteen (14) days from receipt of the Product and all the elements enabling the Customer to be reimbursed. This reimbursement may be made by the same means of payment as that used for the Customer. As such, the Customer who paid for his order in the form of credits/gift vouchers may be reimbursed by credits/gift vouchers according to the wishes of the Operator.
By accepting these General Conditions of Sale, the Customer expressly acknowledges having been informed of the withdrawal procedures.
ARTICLE 11 — CUSTOMER SERVICE
The Customer can contact the Operator by email to contact@wearoldmoney.com indicating their name, telephone number, the subject of their request and the number of the order concerned.
ARTICLE 12 — INTELLECTUAL PROPERTY AND LICENSE TO USE THE SITE
[If Users cannot publish content on the Site]
The Operator is the sole owner of all elements present on the Site, in particular and without limitation, all texts, files, animated or non-animated images, photographs, videos, logos, drawings, models, software, brands, visual identity, database , structure of the Site and all other elements of intellectual property and other data or information (hereinafter, the “Elements”) which are protected by French and international laws and regulations relating in particular to intellectual property.
Consequently, none of the Elements of the Site may in whole or part be modified, reproduced, copied, duplicated, sold, resold, transmitted, published, communicated, distributed, broadcast, represented, stored, used, rented or exploited in any other way. , free of charge or for a fee, by a Customer or by a third party, whatever the means and/or supports used, whether known or unknown to date, without the express prior written authorization of the Operator on a case-by-case basis, and the Customer is solely responsible for any unauthorized use and/or exploitation.
[If Users can publish content on the Site]
The Operator is the sole owner of all elements present on the Site, in particular and without limitation, all texts, files, animated or non-animated images, photographs, videos, logos, drawings, models, software, brands, visual identity, database , structure of the Site and all other elements of intellectual property and other data or information (hereinafter, the “Elements”) which are protected by French and international laws and regulations relating in particular to intellectual property.
Consequently, none of the Elements of the Site may in whole or part be modified, reproduced, copied, duplicated, sold, resold, transmitted, published, communicated, distributed, broadcast, represented, stored, used, rented or exploited in any other way. , free of charge or for a fee, by a Customer or by a third party, whatever the means and/or supports used, whether known or unknown to date, without the express prior written authorization of the Operator on a case-by-case basis, and the Customer is solely responsible for any unauthorized use and/or exploitation.
Furthermore, it is specified that the Operator is not the owner of the content posted online by Customers, for which the latter remain fully responsible and guarantee the Company against any recourse in this regard. The Clients grant the Operator a non-exclusive transferable, sublicensable, free and worldwide license for the use of the intellectual property content that they publish on the Site, for the entire duration of protection of this content.
The Operator reserves the right to take legal action against persons who have not complied with the prohibitions contained in this article.
ARTICLE 13 — LIABILITY AND GUARANTEE
[If Users cannot publish content on the Site]
The Operator cannot be held responsible for the non-performance of the contract due to the Customer or due to an event qualified as force majeure by the competent courts or even the unforeseeable and insurmountable act of any third party herein.
The Customer acknowledges that the characteristics and constraints of the Internet do not make it possible to guarantee the security, availability and integrity of data transmissions over the Internet. Therefore, the Operator does not guarantee that the Site and its services will operate without interruption or operating error. In particular, their use may be temporarily interrupted due to maintenance, updates or technical improvements, or to change their content and/or their presentation.
The Operator cannot be held responsible for any use made of the Site and its services by Customers in violation of these General Conditions and for any direct or indirect damage that this use could cause to a Customer or a third party. In particular, the Operator cannot be held responsible for false declarations made by a Customer and for their behavior towards third parties. In the event that the Operator is held liable for such behavior by one of its Customers, the latter undertakes to guarantee the Operator against any conviction pronounced against it as well as to reimburse the Exploiter of all costs, including attorneys' fees, incurred for his defense.
Independently of any additional contractual guarantee (commercial guarantee) which may be granted, the Products benefit from the legal guarantee of conformity provided for in articles L. 217-4 et seq. of the Consumer Code (in particular L. 217-4 to L. 217 -14 of the Consumer Code), and the guarantee against hidden defects provided for in articles 1641 to 1649 of the Civil Code.
When you act within the framework of the legal guarantee of conformity:
you benefit from a period of two (2) years from delivery of the goods to act:
you can choose between repairing or replacing the item, subject to the cost conditions provided for in Article L. 217-9 of the Consumer Code;
you are exempt from providing proof of the existence of the lack of conformity of the goods during the twenty-four (24) months following delivery of the goods (except second-hand goods).
You can decide to implement the guarantee against hidden defects in the item sold within the meaning of article 1641 of the Civil Code. In this case, you can choose between canceling the sale or reducing the sale price in accordance with article 1644 of the Civil Code.
Reproduction of articles L. 217-4, L. 217-5, L. 217-7, L. 217-9 and L. 217-12 of the Consumer Code, article 1641, 1644 and the first paragraph of article 1648 of the Civil Code, as in force on the date of these General Conditions of Sale:
Art. L.217—4 of the Consumer Code:
“The seller delivers goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for defects in conformity resulting from the packaging, assembly instructions or installation when this has been his responsibility by the contract or has been carried out under his responsibility. »
Art. L.217-5 of the Consumer Code:
“The property complies with the contract:
1° If it is suitable for the use usually expected of similar goods and, where applicable:
— if it corresponds to the description given by the seller and possesses the qualities that the seller presented to the buyer in the form of a sample or model;
— if it presents the qualities that a buyer can legitimately expect having regard to the public declarations made by the seller, by the producer or by his representative, in particular in advertising or labeling;
2° Or if it presents the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted. »
Art. L.217—7 of the Consumer Code:
“Defects of conformity which appear within a period of twenty-four months from delivery of the goods are presumed to exist at the time of delivery, unless proven otherwise.
For goods sold second-hand, this period is set at six months.
The seller can combat this presumption if it is not compatible with the nature of the goods or the alleged lack of conformity. »
Art. L.217—9 of the Consumer Code:
“In the event of a lack of conformity, the buyer chooses between repair and replacement of the goods. However, the seller may not proceed according to the buyer's choice if this choice results in a cost that is clearly disproportionate with regard to the other method, taking into account the value of the goods or the importance of the defect. He is then required to proceed, unless impossible, according to the method not chosen by the buyer.”
Art. L.217—12 of the Consumer Code:
“The action resulting from the lack of conformity is prescribed two years from the delivery of the goods. »
Art. 1641 of the Civil Code:
“The seller is bound by the guarantee for hidden defects in the thing sold which make it unfit for the use for which it is intended, or which reduce this use to such an extent that the buyer would not have acquired it, or He would have given only a lower price if he had known about them. »
Art. 1644 of the Civil Code:
“In the case of articles 1641 and 1643, the buyer has the choice of returning the thing and having the price refunded, or keeping the thing and having part of the price refunded. »
Art. 1648 paragraph 1 of the Civil Code:
“The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect. »
Please note that the search for amicable solutions prior to possible legal action does not interrupt the time limits for legal guarantees or the duration of any possible contractual guarantee.
[If Users can publish content on the Site]
The Operator cannot be held responsible for the non-performance of the contract due to the Customer or due to an event qualified as force majeure by the competent courts or even the unforeseeable and insurmountable act of any third party herein.
The Operator cannot be held responsible for information imported, stored and/or published on the Site by Customers. The Operator cannot be held responsible for any information published by a Client on the Site and for any direct or indirect damage that this use could cause to a third party, the Client at the origin of the publication remaining solely responsible for this. title.
The Customer acknowledges that the characteristics and constraints of the Internet do not make it possible to guarantee the security, availability and integrity of data transmissions over the Internet. Therefore, the Operator does not guarantee that the Site and its services will operate without interruption or operating error. In particular, their use may be temporarily interrupted due to maintenance, updates or technical improvements, or to change their content and/or their presentation.
The Operator cannot be held responsible for any use made of the Site and its services by Customers in violation of these General Conditions and for any direct or indirect damage that this use could cause to a Customer or a third party. In particular, the Operator cannot be held responsible for false declarations made by a Customer and for their behavior towards third parties. In the event that the Operator is held liable for such behavior by one of its Customers, the latter undertakes to guarantee the Operator against any conviction pronounced against it as well as to reimburse the Exploiter of all costs, including attorneys' fees, incurred for his defense.
The Client is solely responsible for all of the content that he puts online on the Site, for which he expressly declares that he has all the rights, and as such guarantees the Operator that he does not put any content online. content violating third-party rights, in particular intellectual property, or constituting an attack on individuals (in particular defamation, insults, insults, etc.), respect for private life, an attack on public order and good morals (in particular, apology for crimes against humanity, incitement to racial hatred, child pornography, etc.). In the event of a violation of the laws in force, of good morals or of these General Conditions, the Operator may automatically exclude Customers who are guilty of such violations and delete information and references to this contentious content. The Operator is qualified as a host with regard to content posted online by third parties. As such, it is recalled that the Operator has no general obligation to monitor the content transmitted or stored via the Site. In the event that the liability of the Operator is sought due to content posted online by the Customer, the latter undertakes to guarantee the Operator against any conviction pronounced against it as well as to reimburse the Operator of all costs, including attorneys' fees, incurred for his defense.
Independently of any additional contractual guarantee (commercial guarantee) which may be granted, the Products benefit from the legal guarantee of conformity provided for in articles L. 217-4 et seq. of the Consumer Code (in particular L. 217-4 to L. 217 -14 of the Consumer Code), and the guarantee against hidden defects provided for in articles 1641 to 1649 of the Civil Code.
When you act within the framework of the legal guarantee of conformity:
you benefit from a period of two (2) years from delivery of the goods to act:
you can choose between repairing or replacing the item, subject to the cost conditions provided for in Article L. 217-9 of the Consumer Code;
you are exempt from providing proof of the existence of the lack of conformity of the goods during the twenty-four (24) months following delivery of the goods (except second-hand goods).
You can decide to implement the guarantee against hidden defects in the item sold within the meaning of article 1641 of the Civil Code. In this case, you can choose between canceling the sale or reducing the sale price in accordance with article 1644 of the Civil Code.
Reproduction of articles L. 217-4, L. 217-5, L. 217-7, L. 217-9 and L. 217-12 of the Consumer Code, article 1641, 1644 and the first paragraph of article 1648 of the Civil Code, as in force on the date of these General Conditions:
Art. L.217—4 of the Consumer Code:
“The seller delivers goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for defects in conformity resulting from the packaging, assembly instructions or installation when this has been his responsibility by the contract or has been carried out under his responsibility. »
Art. L.217-5 of the Consumer Code:
“The property complies with the contract:
1° If it is suitable for the use usually expected of similar goods and, where applicable:
— if it corresponds to the description given by the seller and possesses the qualities that the seller presented to the buyer in the form of a sample or model;
— if it presents the qualities that a buyer can legitimately expect having regard to the public declarations made by the seller, by the producer or by his representative, in particular in advertising or labeling;
2° Or if it presents the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted. »
Art. L.217—7 of the Consumer Code:
“Defects of conformity which appear within a period of twenty-four months from delivery of the goods are presumed to exist at the time of delivery, unless proven otherwise.
For goods sold second-hand, this period is set at six months.
The seller can combat this presumption if it is not compatible with the nature of the goods or the alleged lack of conformity. »
Art. L.217—9 of the Consumer Code:
“In the event of a lack of conformity, the buyer chooses between repair and replacement of the goods. However, the seller may not proceed according to the buyer's choice if this choice results in a cost that is clearly disproportionate with regard to the other method, taking into account the value of the goods or the importance of the defect. He is then required to proceed, unless impossible, according to the method not chosen by the buyer.”
Art. L.217—12 of the Consumer Code:
“The action resulting from the lack of conformity is prescribed two years from the delivery of the goods. »
Art. 1641 of the Civil Code:
“The seller is bound by the guarantee for hidden defects in the thing sold which make it unfit for the use for which it is intended, or which reduce this use to such an extent that the buyer would not have acquired it, or He would have given only a lower price if he had known about them. »
Art. 1644 of the Civil Code:
“In the case of articles 1641 and 1643, the buyer has the choice of returning the thing and having the price refunded, or keeping the thing and having part of the price refunded. »
Art. 1648 paragraph 1 of the Civil Code:
“The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect. »
Please note that the search for amicable solutions prior to possible legal action does not interrupt the time limits for legal guarantees or the duration of any possible contractual guarantee.
[If a commercial guarantee is granted]
ARTICLE 14 — COMMERCIAL GUARANTEE
The commercial guarantee (contractual commitment of the Operator, in addition to its legal obligations relating to the guarantee of conformity of the Products) is the subject of a written contract in accordance with the provisions of articles L. 217-15 et seq. of the Code of trade, a copy of which is given to the Customer.
[If the company has after-sales service]
ARTICLE 15 — AFTER-SALES SERVICE
The after-sales services provided by the Operator and not covered by the commercial guarantee are the subject of a contract, a copy of which is given to the Customer.
Complaints made under guarantees must be sent to the after-sales service using the following contact details:
email address: contact@wearoldmoney.com
postal address: 4 rue ETEX 75018, Paris
Phone number : +1 818 208 4698
Products covered by the guarantees must be returned new, complete and in their original condition and packaging after receipt and confirmation of the claim by the after-sales service.
The Customer will not be reimbursed for return postal costs no later than thirty (30) days following receipt of the product by the Operator.
ARTICLE 16 — PERSONAL DATA
For more information regarding the use of personal data by the Operator, please carefully read the Privacy Policy (the “Privacy Policy”). You can consult this Privacy Policy at any time on the Site.
ARTICLE 17 — HYPERTEXT LINKS
The hypertext links available on the Site may refer to third-party sites not published by the Operator. They are provided solely for the convenience of the Customer, in order to facilitate the use of resources available on the Internet. If the Customer uses these links, he will leave the Site and then agree to use third-party sites at his own risk or, where applicable, in accordance with the conditions which govern them.
The Customer acknowledges that the Operator does not control or contribute in any way to the development of the conditions of use and/or the content applying to or appearing on these third-party sites.
Consequently, the Operator cannot be held responsible in any way due to these hypertext links.
In addition, the Customer acknowledges that the Operator cannot endorse, guarantee or take over all or part of the conditions of use and/or the content of these third-party sites.
The Site may also contain promotional hypertext links and/or advertising banners referring to third-party sites not published by the Operator.
The Operator invites the Customer to notify it of any hypertext link present on the Site which would allow access to a third-party site offering content contrary to the laws and/or good morals.
The Client may not use and/or insert a hyperlink pointing to the site without the prior written consent of the Operator on a case-by-case basis.
ARTICLE 18 — REFERENCES
The Client authorizes the Operator to mention the Client's name and its logo as a reference in its communication media (brochure, website, commercial proposal, relations with the press, press release, press kit, internal communication, etc. .).
ARTICLE 19 — GENERAL PROVISION
ENTIRE AGREEMENT OF THE PARTIES
These General Conditions constitute a contract governing the relationship between the Client and the Operator. They constitute the entirety of the rights and obligations of the Company and the Operator relating to their subject matter. If one or more stipulations of these General Conditions are declared null in application of a law, a regulation or following a final decision of a competent court, the other stipulations will retain their full force and scope. Furthermore, the fact for one of the parties to these General Conditions not to take advantage of a failure by the other party to any of the provisions of these General Conditions cannot be interpreted as a waiver on its part of avail themselves of such a breach in the future.
CHANGES TO TERMS
The Operator reserves the right to modify at any time and without notice the content of the Site or the services available there, and/or to temporarily or permanently cease operating all or part of the Site.
In addition, the Operator reserves the right to modify at any time and without notice the location of the Site on the Internet, as well as these General Conditions. The Customer is therefore required to refer to these General Conditions before using the Site.
The Customer acknowledges that the Operator cannot be held responsible in any way towards him or any third party as a result of these modifications, suspensions or cessations.
The Operator advises the Customer to save and/or print these General Conditions for safe and long-term storage, and thus be able to invoke them at any time during the execution of the contract if necessary.
CLAIM — MEDIATION
In the event of a dispute, you must first contact the company's customer service at the following contact details: contact@wearoldmoney.com
In the event of failure of the complaint request to customer service or in the absence of a response from this service within ten (10) days, the Customer may submit the dispute relating to the purchase order or these General Terms and Conditions l opposing the Operator to the mediator.
The mediator will attempt, with complete independence and impartiality, to bring the parties together with a view to reaching an amicable solution. The parties remain free to accept or refuse recourse to mediation as well as, in the event of recourse to mediation, to accept or refuse the solution proposed by the mediator.
The customer is also informed that he can use the Online Dispute Resolution (RLL) platform.
APPLICABLE RIGHT
These General Conditions are governed, interpreted and applied in accordance with French law.
ACCEPTANCE OF THE GENERAL CONDITIONS BY THE CUSTOMER
The Customer acknowledges having read these General Conditions carefully.
By registering on the Site, the Customer confirms having read the General Conditions and accept them, making him contractually bound by the terms of these General Conditions.
The General Conditions applicable to the Customer are those available on the date of the order, a copy of which dated to date can be given to the Customer upon request, it is therefore specified that any modification of the General Conditions which is made by the Operator will not be will not apply to any order placed previously, unless expressly agreed by the Customer at the origin of a given order.
Legal Notice
In accordance with the provisions of articles 6-III and 19 of Law n°2004-575 of June 21, 2004 for Confidence in the Digital Economy (LCEN), users and visitors of the site www.wearoldmoney.com are informed of these notices legal.
Legal information :
The site www.wearoldmoney.com is the property of the individual company RRD Wear - 4 rue ETEX 75018 Paris
RRD Wear is also the creator of the site and responsible for the publication. You can reach him by email at contact@wearoldmoney.com. The Site is hosted by Shopify Inc., located at 126 York St., Ottawa, Ontario, K1N 5T5, Canada.
Company information of the Operator:
SIREN: 981204712
SIRET / RCS: 98120471200013
APE code: 4791B
Intellectual property
Phone number : +1 818 208 4698
All materials on the Site, including but not limited to the design, text, graphics, logos, images, videos, audio clips, icons, buttons, software and downloads, are the exclusive property of RRD Wear or its suppliers and are protected by national and international laws on intellectual property.
Privacy Policy
We respect your privacy. Please review our privacy policy https://wearoldmoney.com/pages/privacy-policy to learn more about how we collect, use and protect your personal data.
Hyperlinks
The site www.wearoldmoney.com contains a certain number of hypertext links to other sites, set up with the authorization of RRD Wear. However, it is not possible to verify the content of the sites visited and therefore declines all responsibility for any risks of illicit content.
Contact
For any questions or requests regarding this legal notice, please contact us at the following email address: contact@wearoldmoney.com